The Continuous Property Health Audit screens your whole portfolio using existing smart meters — identifying retrofit priorities, generating Warm Homes SHF evidence, and flagging tenant welfare concerns automatically.
Most M&V is a one-off survey — expensive, slow, and out of date the day after it’s taken. The CPHA runs continuously against every connected home, building an unbroken evidence record from pre-retrofit baseline through to post-retrofit verification.
Half-hourly smart-meter consumption, corrected for local weather conditions — the benchmark every subsequent measurement is compared against. Established before any work begins.
The audit runs throughout the retrofit programme. Anomalies are flagged in real time. The evidence record is unbroken from day one to completion and beyond.
Weather-corrected performance delta between pre and post-retrofit periods — independent evidence of what the retrofit actually achieved, ready for funder submission and board reporting.
Not every property in your portfolio needs a full sensor suite. The CPHA screens your whole stock using existing SMETS2 smart meters first — at a fraction of the cost of traditional survey-based BPE. Properties showing anomalous patterns are then flagged for targeted sensor deployment.
Every connected property. Existing SMETS2 data. Pre/post baselines, weather-corrected comparison, anomaly flags. Covers your whole portfolio at low cost.
Flagged properties receive a Zigbee sensor gateway. Temperature, humidity, occupancy. Damp and mould risk indicators. Heat-loss anomaly detection. Targeted only — where the data says it’s needed.
🎯 The CPHA identifies which properties in your portfolio need retrofit action — a prioritised, evidenced shortlist for your Wave 4 bid, built from live data not modelled estimates.
Building Performance Evaluation under BS 40101 requires genuine independence from the retrofit delivery chain. Tricity Labs has no retrofit delivery arm, no supply relationship, and no financial interest in what the audit recommends.
The evidence it produces is structurally independent — defensible in a funding submission, a board paper, and at a regulatory inspection, because no one can argue the findings were shaped by who does the work.
Most platforms operating in this space cannot say the same. Structural independence is not a policy position — it is a design decision.
Pre/post consumption baselines and continuous monitoring, fundable as an ancillary delivery cost inside your grant.
Every flag and Lifeline activation is a timestamped, auditable engagement record — continuous evidence for your consumer standards reporting.
Ranked Stock Performance Index, cohort comparison views, and programme dashboards — built for board papers, not just operational reporting.
The same sensor deployment that generates your M&V evidence also surfaces something more urgent: homes that are persistently cold, damp, and occupied.
The WHO sets 18°C as the minimum acceptable indoor temperature for healthy living. Sustained humidity above 70% is the threshold at which mould can develop. When a sensor-connected home shows both — during occupied hours, across multiple days, while outdoor temperatures are cold — that is a welfare signal your resident services team should know about.
A cold empty home is a maintenance job. A cold occupied home is a duty of care. Occupancy data is what distinguishes between the two — and it is only visible because sensors are present.
Awaab’s Law Phase 2 (enforcement 30 November 2026) names excess cold as one of seven hazard categories requiring continuous monitoring in social housing. This capability is built to produce that evidence — automatically, from the same sensor deployment already generating M&V records.
Observations, not diagnoses. The system surfaces what was measured and when — cold, damp, occupied, persisting across days. Evidence for a visit. Never a prescription for what that visit should find. The resident services officer who knows the tenant’s circumstances draws the inference; the platform provides the evidence to act on.
Continuous indoor temperature data flagged against the WHO 18°C health minimum — with occupancy present, across sustained cold periods.
Sustained humidity trending above 70% — the threshold at which mould development risk increases — flagged per property, per period.
A household heating one room while leaving the rest cold shows a temperature gap across the property. A multi-sensor deployment makes that pattern visible. A single sensor or meter cannot.
The same data infrastructure that generates your M&V evidence also powers a direct tenant relationship — usage visibility, green incentives, bill credit, and welfare protection, without a separate system to manage.
Tenants see their own consumption and savings — in pounds, against their own previous usage. A genuine reason to engage.
Green alerts, community energy events, and real bill credit earned for taking part — engagement on the tenant’s own terms.
Built to step in before a prepayment meter runs out — your team is notified quietly, not alarmed. A household that needed help this month may need a check-in next month.
Co-branded materials, in-person sessions, and a rollout that feels like it comes from people tenants already trust — your association. Your local knowledge and our platform, working together.
Real support, not just a login.
A real person — for your team and for tenants.
Hands-on, relaxed, no jargon.
Ready for your team on site.
Check-ins done in thirty seconds.
Print-ready, carrying your branding.
We stay involved after launch.
M&V evidence collected manually, retrospectively, or not at all — weakening bid scores and risking non-compliance at audit.
No clear picture of which properties need retrofit action most — bids built on modelled estimates, not measured data.
Vulnerable tenants identified reactively — after a complaint or self-disconnection event.
Continuous, independent M&V evidence — generated automatically, ready for submission, ready for audit.
A ranked, evidenced list of which properties need action most — built from live smart-meter data, ready before a Wave 4 announcement.
Vulnerable tenants flagged proactively from consumption patterns — before the complaint, before the crisis.
A short conversation with your sustainability, asset management, or resident services lead is enough to confirm fit.
