Join Tricity Labs through your housing association. Earn bill credits when you shift usage to lower-demand periods. No app. No switching. No cost — powered by the same smart-meter Cloud Platform your landlord uses for building performance monitoring.
Tricity Labs works quietly in the background. You connect once — after that, your housing association's smart-meter SaaS platform does the rest. Simple software tools, no hassle.
Your housing association introduces Tricity Labs. Simple, GDPR-compliant consent for your existing smart meter data. Takes two minutes.
When it's a good time to use power — lower demand, better value — you get a simple notification. Entirely voluntary.
Your balance grows in pounds and pence, not points. Credits accumulate passively. No expiry.
Real money sent to your rent, service charge, or energy bill every month. No vouchers. No delays.
The same platform that rewards you also helps your housing association monitor building performance — checking temperature, humidity, and air quality in homes that need it. That means safer, warmer homes and fewer surprise repairs. You won't notice the monitoring; you'll notice the difference.
If your prepayment meter balance falls critically low, Tricity Labs automatically sends an emergency top-up — before disconnection happens. No action from you. No call to your supplier.
⚡ No late-night panic. The heating stays on while help reaches you.
Any tenant with a prepayment meter connected through their housing association's Tricity Labs deployment. The Lifeline mechanism is active automatically once your meter is connected — no setup needed.
No. Tricity Labs works with whoever you are already with. Nothing changes on the supply side.
No. Everything works through your existing smart meter and, if you choose, a simple web portal. No app store, no download.
Yes. Tricity Labs follows Privacy-by-Design principles. We access only anonymised, read-only energy consumption data. You can withdraw consent at any time.
No. There is no expiry on accumulated credit balances. They remain fully yours and are applied automatically each month.
The Lifeline mechanism automatically protects your meter from running out unexpectedly — sending an emergency top-up before disconnection, with no action needed from you.
No. There is no cost to join and no cost at any point. Tricity Labs is funded through your housing association's partnership, not by tenants.
For most tenants, no. Tricity Labs works through your existing smart meter. IoT sensors for temperature, humidity, and air quality monitoring are only deployed in a small number of homes flagged for deeper diagnostics — and only with your housing association's agreement.
Register your interest
If your housing association is working with Tricity Labs, register now and we'll let you know as soon as your home is eligible to connect.
⚡ No cost. No app. No switching. Just a credit on your account once you're connected.
We'll pass your interest to your housing association's Tricity Labs contact.
Register interestWe will never share your details.
